Loss of HeartbeatDevice has not provided a recent heartbeat it may show up on the issue devices list of your system status report.Unresponsive DeviceDevice has become unresponsive MDM commands.Application Updates RequiredThe device applications are not automatically updating to the latest version/configurationData needs to be clearedData, accounts and applications need to be manually cleared from the device.
1. Select the 'Settings' app from within the main menu2. Select 'System'1. Select the 'Reset' option5. Select 'Reset'
6. Confirm by selecting 'Reset' again
The AppleTV should reload all apps and configurations automatically. The process may take up to five minutes to complete. Please do not touch the remote or disturb the process.